![]() ![]() You must have purchased the product from us directly, or a YETI authorised dealer.In order for your warranty claim to be approved, the following conditions must be met: We take pride in the products we make and warrant to the person who originally purchased the product (“you”) that all YETI products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to the below conditions. Once the warranty item is sent back to our warehouse, a solution will be arranged. If covered under warranty, we will then arrange the return of your product. ![]() If possible, please also provide the team with any images or videos that will help demonstrate the fault.Ī YETI Outfitter will then work with you to gather more information about your warranty issue. Submit a warranty claim by sending an email to the customer service team at In this email, please advise the YETI product you are experiencing issues with and request a Warranty Form. YETI Hopper™ | YETI Panga™ | YETI Camino™ | YETI Sidekick Dry™ | YETI Crossroads™ | YETI Lowlands™ Blanket YETI Tundra® | YETI TANK® | YETI Roadie® | YETI ICE® | YETI THIN ICE™ | YETI Rambler™ Series | YETI LoadOut™ | YETI Trailhead Camp Chair™ | YETI Boomer™ Dog Bowl So if anything is wrong with your YETI product, we’ll work to make it right.Īny product(s) damaged in shipping (when ordered from YETI direct) or defective product(s) must be returned directly to YETI in the original box or adequate cardboard packaging, freight prepaid. Pretty simple idea, but check out our rough guidelines for finding the appropriate size coolers for your needs.We’re dedicated to making the most durable coolers and drinkware on the planet. So if you only have a small number of items to keep cool, you would want to choose a smaller ice chest and vice versa. Another thing to consider when choosing a size is that you want to fill the cooler with as much ice as possible, minimizing air space to achieve maximum ice retention. However, the quart size of the Tundra will be a bit lower due to the thickness of the walls and amount of insulation. The Tundra series matches closely (usually within an inch) with many popular coolers that have been on the market for years. Will my YETI keep my hot items hot?įor a full size breakdown, please see our dimension chart for measurements and capacity. If you use enough ice to chill the walls, YETI will most definitely outperform the competition. YETI Tundras have up to 3 inches of polyurethane foam insulation, which is significantly more than most common ice chests. This will sufficiently cool the insulation and inside of the cooler, which helps the thick polyurethane walls work for you, not against you. In addition, maximum ice retention can be attained by pre-chilling your cooler. In addition, if the ice chest starts out warm, a small amount of ice could initially melt faster in a YETI cooler than a thinner-walled cooler.īest ice retention results are achieved by filling the ice chest completely with high-quality ice, which means using block ice that’s well below freezing temperature. To maximize ice retention, fill your cooler to the top with ice and products. Can I use dry ice in my YETI?Ī small amount of ice is not a good indicator of how well your ice chest can retain ice due to excess air space within the cooler. But if you can minimize the negative variables that affect ice retention, YETI coolers can’t be beat. Beyond that, everything else is out of our control. ![]() In the end, the Tundra offers up to 3 inches of polyurethane foam insulation, combined with a freezer-style sealing gasket. Some customers have reported having ice after their two-week trip on the river while others have said that their “crappy brand X cooler will hold ice better.”īecause of the large number of variables, as well as the lack of an industry standard for measuring ice retention, claims that place a definite time (5, 10, 14 days) are often based on testing conditions and not real-life situations. Over the years, we’ve received many different reports from YETI users in the field regarding ice retention. Which is to say there’s a lot you can do to affect the longevity of your ice. Variables that can affect ice retention include the ice quality, ice quantity, type of ice (crushed, block, cube, dry), outside environment, exposure to direct sunlight, etc. There are many variables that will affect ice retention, so this is a difficult question for us to answer. ![]()
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